How to Fix Turned Off Norton SONAR Protection?

f:id:techsupportaus:20170511135717p:plain

SONAR feature of Norton secures and protects the users and their devices against malicious and infected code before it receives virus definitions from LiveUpdate. Although, by default, SONAR protection is turned on to actively detect unknown risks and threats on your device. But when you turn it off, you will see a protection alert.  This alert will ask the amount of time you want the SONAR protection feature to be turned off.

 

But sometimes what happens is your SONAR feature is turned off and you keep on clicking Fix Now option but it doesn’t help anyhow. For fixing this issue, you need to restart your system. If the issue continues to be there even after restarting your device then you will have to restart your computer, uninstall and reinstall the Antivirus software. For uninstalling the antivirus software the user will have to download and run the Norton’s Remove and Reinstall tool.

Below is the process for doing so-

1. Restart your computer system

  • Exit from all programs.
  • Then restart your device. If you are still facing the same problem, then move to step 2.

 

2. Now download Norton Remove and Reinstall tool and run it

(In case if you have Norton Family installed, then uninstall it before running the Remove and Reinstall tool).

  • Download Norton Remove and Reinstall tool and save the file on Windows desktop. While on some browsers, file will be automatically saved to the default location. 
  • Press CTRL + J keys for opening the Downloads window in the browser.
  • Now, double click on NRnR icon.
  • After reading the license agreement, click Agree.
  • Now, click on Remove & Reinstall. You can see the Remove option if your service provider has given you this antivirus product.
  • Select either Continue or Remove.
  • Now, select Restart Now option. Afterwards, follow the instructions displayed on screen for reinstalling your Antivirus product.

Call Norton Support Australia for any information regarding the above procedure at 1-800-958-211

In case if you want more information regarding the above process then get in touch with the team of technicians at Norton Antivirus Technical Support Number 1-800-958-211 for help and assistance.  We assure and guarantee sure shot solutions for all the technical glitches you are facing.

 

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